Frequently Asked Questions

What is the difference between a visa and a permit?
A visa allows an applicant travel and entry into the Cook Islands. The permit allows you to stay in the Cook Islands and fulfill a purpose (such as to visit, work, study or reside).
How do I transfer jobs?
There is no transfer process. Should you change employer a new application will be required as you will need to show a new employment agreement.
Do I need a release letter?
No, a new application will be required.
Can I get the applicant to pay for cost associated with getting them here such as flights, permits etc?
No, it is an offence under the Cook Islands Immigration Act 2021 to seek reimbursement of any moneys paid as a result of the sponsorship.
How long does it take to process an application?
This can take up to 20 working days.
For some visas it is compulsory that the applicant must take one month holiday offshore, can they take this over the 3year period of their visa?
Yes as long as the applicant has a total of one month offshore holiday over the 3 year period.
Can I transfer or vary a visa and permit
All visas and permits are granted with conditions. At the discretion of Immigration, your conditions may be varied on request if there is a good reason to do so. You can only vary conditions on the same kind of visa or permit (e.g. work permit, study permit).
You may not transfer to a new type of visa or permit. If you wish to change visa or permit types (e.g. go from a study to a work permit), you will need to apply for a whole new visa and permit relevant to your requirements.
What is a Value or Language program
It is a Cook Islands based orientation program on our values, customs and language delivered by a recognised educational provider or registered private school approved by Immigration.
Where can I get a English proficiency certificate
This must be provided from nationally recognized English learning institution in your country.
What is English language proficiency
To show English language proficiency, people may be able to:
Can I apply for a for a work permit without requiring a sponsor
Yes
What are the Health requirements
A person must have an acceptable standard of health approved by the Cook Islands Ministry of Health. An acceptable standard of health means not having a condition listed in regulations, unlikely to be a danger to public health or impose significant demands on the publicly funded health services of the Cook Islands. The person must be sufficiently well to be able to undertake the activities that they came to the Cook Islands to do.
Refer to Cook Islands Immigration Regulations 2023, Part 4, Subpart 5 – Health Requirements, Regulations 68-73 and Schedule 8. Refer to Cook Islands Ministry of Health
What are the Character requirements
A person without continuing rights who intends to travel to, enter, and stay in the Cook Islands must be of good character. People who wish to stay for more than six months must provide a Police certificate to show evidence of character. See the full criteria outlined Cook Islands Immigration Regulations 2023, Part 4, Subpart 4 – Requirements relating to character, Regulations 66-67.
What are the Fees for all visa and permits applications
These are contained in Schedule 11 of the Cook Islands Immigration Regulations 2023
Fees must be paid for applications to be considered and are non refundable.
What is the term for all visa and permits
Up to 3 years for all visa and permits, during which applicants can come in and out of the country.
If I want to change my permit type, what do I do
You must notify and advise Immigration who will review your request and provide further information.
What types of permits can I apply for
Do you have a list of approved panel physicians?

Cook Islands Immigration recommends that applicants refer to Immigration New Zealand’s official list of approved panel physicians when arranging their medical examinations. This ensures that all medical checks are completed by doctors who meet New Zealand’s required standards for immigration‑related health assessments.

To find an approved panel physician in your home country, please use the following link:

IMM NZ Approved Panel Physicians

What is a medical clearance certificate?

Every visa and permit requires a medical clearance letter issued by the Cook Islands Ministry of Health, if you intend to stay in the Cook Islands for 6 months or more. 

Medical examinations must be completed offshore, and the complete documentation must be sent to the Cook Islands Ministry of Health for approval.  Once approved, you will receive a medical clearance letter that can be submitted with your visa and permit application.

IMM18 TMO Medical Clearance Screening Form is available to download here. For more information on this form, please get in touch with the Cook Islands Ministry of Health on +682 29664 or email [email protected] 

Can Immigration stop a person from leaving the country?
No, unless the Ministry of Justice issue a Court order to prevent departure.
What does continuing rights mean?
The ability to travel in and out of the Cook Islands and stay without restriction.
Who is a person with continuing rights?
Is a Cook Islander, permanent resident and an honorary permanent resident
What are the standard requirements for entry for those with continuing rights
Valid Passport with the Cook Island Status Endorsement or Permanent Resident Endorsement
Who is a person without continuing rights
Any other person who does not meet the above criteria, such as visitors, students, or temporary workers.
What does it mean by no gain or reward
You do not get any financial compensation or you should not get a reward of any form as a result from your volunteer work
What If I don’t depart the Cook Islands as required
You will be deemed unlawful and will be subject to deportation
Police Certificates

Depending on the visa you are applying for or how long you plan to stay in the Cook Islands, you may need to provide a police certificate as evidence of your good character.

A police certificate is a document that is issued by the police or a government agency that:

  • provides information about any criminal record you may have
  • are based on official records and checks
  • may be called a criminal check or police clearance

If you are required to provide a police certificate, it must be;

  • issued by a national or federal police department
  • no older than 6 months old, when you submit your visa application
  • must be in English, or accompanied by an official English translation.

For more information on how to obtain a police clearance from a specific country, Immigration New Zealand have a user friendly search filter.  

To find out more information, click here How to get a police certificate

Who is a Cook Islander?
Person who is part of the Maori race, indigenous to the Cook Islands and their descendants. Refer to Cook Islands Immigration Act 2021, Section 21 Part 3, Pg 22
How can I prove I am a Cook Islander?
You must apply for Cook Islands status
What is Cook Islands Status?
It is an endorsement in your passport that recognises that you are a Cook Islander by descent.
How do I apply for Cook Islands Status and what documents do I need to provide?

To find out more information about Cook Islands Status or to apply, go to mfai.gov.ck/cook-islands-status

If I cannot prove that I am a Cook Islander by descent through my birth certificates, what else can I provide?
Immigration team will refer you to the Ministry of Justice who will then review the information provided against land records and or genealogy. Ministry of Justice will make a decision and issue a certificate confirming or declining your application.
Why do I need Cook Islands status endorsement in my passport?
The Cook Islands does not issue its own passport. This status provides confirmation to immigration officials that a person has continuing rights of entry and stay in the Cook Islands. This is enabled by law (Cook Islands Immigration Act 2021 Part 3 Section 21-26)
How long does its take to process an application?

Our standard processing time per application is 20 working days.

The processing times can vary depending on whether the application was complete when submitted or if payment was processed by invoice or credit/debit card.

Please note that delays in processing can occur due to the following reasons:

  • Incomplete applications are being submitted.
  • Incomplete, unauthenticated or insufficient documentation. (in some cases, fraudulent documents)
  • Foreign documents with no certified translation.
  • Delays with processing outside of our control – such as medical clearance processing times and Labour review of employment contracts.


It is recommended that all applicants ensure that their applications are complete before submitting to immigration. An incomplete application may be declined without a refund of fees paid.

Why am I receiving this error message "DB-SERVER-DB-ERROR"?

If you see the following error message when trying to save or submit an application.

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Server Error

It means that you have exceeded the required number of characters within a field somewhere in the application.  The common areas where this error could be occurring are "current residential address" and "applicant note".

You will need to edit the contents within the field/s to ensure they don't exceed the maximum character limit.  The character count for the two fields mentioned is less than 200 characters.  Other areas have smaller character limits.

If you are still having issues, please call the office and speak with an immigration officer for further support.

Why I am seeing an error message when processing a payment by credit card?

When submitting an application through ASYPX, you may come across the following error if you have attempted to make the payment more than once.

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ASYPX Payment Gateway Error

This error message means that the system requires you to refresh the application in order for it to activate the portal to the payment gateway again. Please follow the instructions below on how to do this.

  1. Find your application
  2. Click on the "3 dots" at the end of the application line to view the menu options.
  3. Navigate to and click on "Amendment"
  4. The application should open
  5. Go to the top of the window on the toolbar and click on "Amend"
  6. The application will save and close.  The system will redirect you to the ANZ gateway to submit payment using either a credit card or debit card.

Once you have successfully processed the payment, the application status will change to "Paid for Verification" from then an officer will be assigned the application for processing.

If the problem persists, please call or email the office for further support.

What is the difference between New and Renewal?

Some visa types have been categorised into two types: New and Renewal.

For example, if you are submitting a new application for a worker entering the country for the first time or if you change your employer and/or sponsor.

You would select one of the following options depending on the validity period you require.

  1. International Worker 1 Year - New
  2. International Worker 2 Year - New
  3. International Worker 3 Year - New

If you are renewing an existing visa and permit, you will select one of the following options.

  1. International Worker 1 Year - Renewal
  2. International Worker 2 Year - Renewal
  3. International Worker 3 Year - Renewal 

An international worker is a private sector employee, and a government worker is a public sector employee.

How do upload a file?

To upload documents

  • Navigate to the document list and attachment area at the bottom of the general tab.
  • From the selection box, find the file type you are uploading
  • Next, click on file input and search your computer for the file you want to upload, and then click upload. (Important: the file size limit is 680K and type is PDF)
  • Check the box under did you upload, once you have uploaded the file.
  • Repeat the process until you have uploaded all the requirements.
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documentlist_upload

You are limited to how many documents you can upload, so please ensure that each document is submitted under the right category and is complete.

The system also requires that each document uploaded be in a PDF file and the file size be smaller than 680 kB.  Click here to find instructions on how to achieve this. 

How do I edit an application, that I have saved?

Applications can be saved throughout the process, right up until you submit and pay.

To edit a saved application

  • Find the application you want to complete in your dashboard under “Find Visa Application.”
  • At the end of the line there are 3dots (menu)
  • Click on the 3dots and navigate to submission.
  • The application opens and is now editable.
I received a verfication error when completing the user registration form.

The error message you have received may be because you haven’t validated your email address.

To validate your email address, the following instructions should help.

  1. Enter your email address.
  2. Next to your email address, you will see the shield icon next to the X.
  3. Click on the shield icon
  4. A new window will appear called “confirmation code”
  5. The system will automatically send you an email to the address provided with your confirmation code.
  6. Keep the window open, and then go to your email
  7. Find the email with the confirmation code and enter it into the “confirmation code” window that you left open
  8. If the code is correct, the box around the email address will turn green.

Now complete the remainder of the fields, click submit, and then confirm.

Invoice Payments - How to upload confirmation of payment?

If you have an open invoice within the visa system, you must upload confirmation of the deposit made. Once uploaded, an officer can verify the deposit and then commence the visa application review.

Here are some simple instructions on how to do this.

  1. From your dashboard, navigate to “find invoice”
  2. Find the invoice you have paid.
  3. Next, click on the 3 dots at the end of the invoice line.
  4. Next, navigate to “submit payment”
  5. Select “remittance” from the drop-down list under browser and upload all needed documents
  6. Click on “file input” navigate to where you have saved the remittance on your computer, and click “upload”
  7. Navigate to the top of the screen and click on submit, and then confirm
  8. The remittance will be uploaded and ready for immigration verification.

Importantly, you need to ensure that the remittance slip is in PDF format.

What if I don't want to be sponsored?

If you don't have a sponsor or do not want to be sponsored, you must upload evidence of sufficient funds with your application. During the assessment process, an immigration officer will determine if you are financially able to take care of the sponsorship obligations yourself. 

For more information on sufficient funds, see the FAQs available.

I don't have a sponsorship number, what do I do?

A sponsorship number is a requirement if the applicant cannot provide satisfactory evidence of having sufficient funds. 

The sponsor or applicant will need to enter the sponsorship number in the appropriate field each time a visa and permit application is created in the system.

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Sponsorship Number Field

If you have completed a sponsor application form previously with Cook Islands Immigration and don't have a sponsorship number, please contact the office on [email protected] for assistance.

Can I pay by bank deposit?

Yes, for those registered sponsors, if you opt to pay by invoice, the system will redirect you on submission of the application to the invoice creation screen. There you will create your invoice for payment.

The invoice line (visa application) will automatically appear for every application that you currently have pending payment by invoice.

Once you submit, the system will generate the invoice for download and send a copy to your nominated email address.

How do I know if my credit/debit card payment was accepted?

Asypx will generate a receipt for credit/debit card payments that will be available for download from the system, it will also be emailed to your nominated email address.

What type of credit/debit cards are accepted?

ANZ payment portal accepts credit/debit cards that display the Visa or MasterCard symbols.

How do I pay for my application?

Credit and debit card payments are accepted when submitting an application through Asypx. This process is managed by ANZ Bank, you will be redirected to the payment portal once you have successfully submitted the application.

Complete the onscreen prompts. Once payment has been accepted, the system will generate a receipt for download and will also send a copy to your nominated email address.

How can I change the file type and size of my documents to upload into Asypx?

If you have a PDF converter and compressor installed on your computer, you can use it to change the file type and size, just follow the on screen prompts. Alternatively, follow our step by step process for using a free online file converter and compressor by clicking on this link.  File Compression and Converter 

Why can't I upload a document into my application?

Asypx will only accept documents that are uploaded in PDF format, with file sizes that are smaller than 680k. Please check that your file type and size fit within the system requirements.

What do I do if I encounter an error while using the system?

Try refreshing the page or logging out and back in.  If the problem persists, please contact Immigration for assistance.

Is my data secure when using the online system?

Yes, all data transmitted through our online system is encrypted and stored securely in our data servers.

How do I update my account information?

To update your account information, sign in and navigate to your profile settings under the "My Account" tab in the left side user menu. Here you can edit your personal details and save any changes.

How do I reset my password?

If you have forgotten your password and want to reset it, you can do this from the sign-in window, by clicking the "Forgot Password" link and following the prompts to reset your password.

If you have logged in successfully and want to change your password, the following instructions will help guide you.

  1. From the dashboard screen,
  2. Navigate to the top right-hand corner of the dashboard, click on your initials
  3. Navigate to "Change Password."
  4. A new window will appear.
  5. Enter your current password and then your new password twice.
  6. Click submit to confirm the change of password.
How do I find specific features within the system?

Once logged in, you will see the user dashboard, this area shows you all the areas that you can access within the visa and permit system. Including creating visa applications, invoices, sponsorship applications, and viewing system notifications.

How do I log in?

To log in, visit our website www.mfai.gov.ck/immigration and click the "Asypx Visa and Permit System" button. Once you arrive at the login screen, click "sign in" and enter your username and password. If you don't have an account, you can create one by clicking on "user registration".

What is the purpose of the visa application system?

Our online system has been designed to modernise the visa and permit application process for immigration services in the Cook Islands.

Who is a permanent resident?
A person who has been awarded permanent resident status by the Minister of Immigration and their passport endorsed. This includes honorary permanent resident.
What is a values or language programme?

A Values or Language Programme may be any Cook Islands‑based orientation course designed to help people integrate into the Cook Islands community. This may include any approved course in Cook Islands values, culture, customs and traditions, and language, as required under regulations 12(c) and 22(d) of the Cook Islands Immigration Regulations 2023.

A values or language programme is not a test. It is an orientation and learning programme that helps migrants understand how life works in the Cook Islands and plays an important role in demonstrating a commitment to living, contributing, and belonging within the community.

If I didn’t submit an EOI, can I still apply for PR?

No as the EOI submission determines eligibility to be invited to apply for PR. You will have to wait for the next PR round.

Where can I find the PR forms?

Expressions of Interest forms are available to collect from the Immigration Office, located on the top floor of the Government Building in Avarua.

You can also submit an application online through the ministry's website at www.mfai.gov.ck. To do this, simply create an account via the dashboard, located at the top right‑hand corner of the website next to the search field.

Applications for Permanent Residence (PR) are by invitation only. Those who have been invited to apply for PR will be provided with either a paper application form or a link to access the online form. If you have received an invitation from the Ministry without a form or link attached, please contact us

NOTE: Expressions of Interest forms are only available once every 3 years, as defined by sections 40(1) and (3) of the Cook Islands Immigration Act 2021. 

What are the categories for PR?

There are 4 categories of PR

  1. PR in your own right
  2. PR as a spouse of a Cook Islander or Permanent Resident
  3. Eligible child
  4. PR by descent

Please refer to Cook Islands Regulations 2023 Part 1 Page 6 Permanent Residence

What the criteria is for PR in own right?
What is the criteria for PR as a spouse of a Cook Islander or PR?
What is the criteria for PR as an eligible child?
If I attached evidence to my Expression of Interest, do I need to provide that evidence again with my application?

Yes, you need to provide the evidence again as part of your application.
Why?

Why can’t the Immigration team take the evidence from my EOI and include with my application?

The EOI submission determines an individuals eligibility to apply for PR. Being invited to apply for PR is a separate process.
If you do not provide the evidence as part of your PR application, it will be rendered incomplete and at the risk of lapsing.

Is there are review process?

There is no review process. Once Immigration has provided a response to your Expression of Interest (EOI), the application is considered closed.

How do I know if my PR has been successfully received by MFAI?

If you lodge a PR submission online, you will receive an automated email confirmation once you click the SUBMIT button.
If you lodge a PR submission in person, you will receive a payment receipt.

Can I apply for two categories of PR?

You will receive an invite for PR under the category you submitted an expression of interest in.

What if my spouse and I are no longer in a relationship?

If there has been a change to your relationship status since you expressed interest in permanent residence (PR), this is considered a material change in circumstances and must be declared to the Principal Immigration Officer in accordance with regulation 62 of the Cook Islands Immigration Regulations 2023.

You may only apply for PR as a spouse if you are currently in a genuine and stable relationship with a Cook Islander or a permanent resident.

Do I need to hold a valid permit to apply for PR?

Yes, please review the criteria here on our website.

What is the fee?
  • $1,000.00 - Expression of Interest (EOI) submission
  • $740.00 - Application for Permanent Residence
    (In Own Right and as a Spouse)
  • $470.00 - Application for Permanent Residence as an eligible child
  • No fee - Application for Permanent Residence by descent
How do I pay for my PR application fee?

Payments can be made in person at the Immigration Office (Top Floor, Government Building) or, if submitting an application online, by depositing the payment into the ministry's bank account.

Is the fee refundable if my application is declined?

No

Can someone help me complete my application?

Yes. They will need to sign the declaration included in the PR form.
Immigration Officers cannot help you with your application. They can clarify questions.

Do I have to provide the evidential documents in the PR?

Yes this is stipulated in the PR application.

What happens once I submit my PR application?

There is a 25 working day period to submit a complete PR application.

If the application is incomplete, Immigration will advise the applicant and they have 10 working days to provide the information.
If the applicant fails to provide the outstanding information within 10 working days, the application will lapse.

Immigration will submit complete applications to the Minister for review. A 20 working day period is allocated to enable the Minister to make a decision.

How do I sign the online PR form?

Dependent on your device you can use your mouse, digital or stylus pen.

Do I need to pay for travel movements?

No, you only need to provide dates on your application and we will organize travel movements on your behalf.

What is a statutory declaration?

A statutory declaration is a formal written statement in which a person declares that certain information is true to the best of their knowledge and makes that declaration under the law.

A statutory declaration:

  • must be made in writing and signed
  • It must be witnessed by an authorised person (such as a lawyer, Justice of the Peace, notary public).

Making a false statutory declaration is a criminal offence and can lead to penalties such as fines or imprisonment

If I completed my EOI on paper, can I still complete my PR online?

No, you will need to submit the PR in paper form.

If I submitted my EOI online, do I use the same account to apply for PR?

Yes, you must use the same log in details to submit your application for PR

I went on the website and could not see the section to apply for PR

Those who submitted an EOI and were invited to apply for PR will be provided with a link allowing them access to complete their application online.

You must notify the Principal Immigration Officer of any material change in circumstances while you are waiting for your application to be granted, or as a condition of holding a visa or permit has been granted.

What do you mean by circumstances?

Circumstances will differ depending on the type of permanent residence, visa or permit you are applying for.

For example, if you are applying for permanent residence as the spouse of a Cook Islander, your relationship with that Cook Islander is a circumstance relevant to your application.

If you apply for a work visa and permit, your specific role and contract conditions are circumstances that are directly relevant to your application.

What is a material change in circumstances?

A material change is one that has real importance or great consequence. It is a change in your circumstances that will have a significant affect your application and the immigration status you applied for.

It is important because you are required to meet certain criteria to be granted a visa or permit, or permanent residence. If you can no longer meet these criteria, this can affect the outcome of your application.

What are some examples of a material change in circumstances?

For example, if you are applying for permanent residence as the spouse of a Cook Islander and you separate from your partner, the circumstances that you based your application on have changed materially.

If you apply for a work visa and permit based on being a chef in a resort restaurant, but your employer decides that you are needed at the reception desk instead, that is a material change in circumstances as it changes the functions of the role you based your application on.

What are some other examples?

The Cook Islands Immigration Regulations specify some, including:

  • the death of any person relevant to the application
  • the separation of the applicant from their spouse, if the spouse was a party to the application or sponsoring the application
  • the arrest for a criminal offence in any country, or the conviction for an offence in any country
  • any change to the standard of health, including the identification or diagnosis of a condition that might pose a danger to public health or impose significant costs or demands on the Cook Islands publicly funded health service
  • any change to the applicant’s health status that could reasonably affect the applicant’s ability to carry out the work that they will be entering the Cook Islands to carry out
  • any change to the applicant’s ability to maintain sufficient funds for the duration of their stay in the Cook Islands
  • any change to the ability to maintain an onwards travel plan for the duration of the permit
  • any material change to, or withdrawal of, the applicant’s sponsorship
  • any material change to, or withdrawal from, an agreement between the applicant and an employer, education provider, or intern provider.
Is this relevant for just me as the principal applicant?

No, you must tell us about a material change for any party that is relevant to the application. This means any person named in your application or supporting your application. It can include your spouse, dependent children, parents, guardians, sponsors, employers, education providers, etc.

For example, if your education provider files for bankruptcy and can no longer offer your course, this will affect your study visa and permit.

Or, if you are applying for a visa and permit based on sponsorship from someone living in the Cook Islands and that person returns to their home country, that is a material change.

Do I always need to inform you about material changes in circumstances?

If you are applying for permanent residence, you must keep us informed right up to the time the permanent residence is granted.

If you are applying for a visa or permit, you must also keep us informed up until the time the visa or permit is granted. But you must also inform us of any material change in circumstances as a condition of holding the visa or permit. So, you need to keep us up to date until the visa or permit expires.

When do you I need to tell you?
You need to let us know promptly. This means as soon as you possibly can, within a reasonable timeframe.
What happens if I don’t tell you about a material change in circumstances?

If you do not tell us about a material change in circumstances during the application process, your application will be automatically declined.

Any visa or permit granted based on fraud or misinformation will be cancelled, and anyone who breaches the conditions of their visa and permit will have that visa or permit cancelled. Cancellation will result in you being unlawfully in the Cook Islands and liable for deportation.

It is also an offence for an employer or education provider to fail to report a material change in circumstances of their employee or student.

What does the law say?
The law relating to material changes in circumstances is in regulations 62 and 63 of the Cook Islands Immigration Regulations 2023. Legislation relating to offences is set out Part 17 of the Cook Islands Immigration Act 2021.

A person who arrives in the Cook Islands and intends to stay must have sufficient funds to support themselves, their spouse and any dependent children while they are in the Cook Islands.

How does Immigration determine what sufficient funds are
Enough funds to support your stay in the Cook Islands eg pay for accommodation, food, leisure activities.
Why do I need to have sufficient funds?
You need sufficient funds to make sure you can afford to pay for your expenses while you are in the Cook Islands. It is to ensure that people do not need support from the government while they are here, or be incentivised to work illegally to finance their stay.
How much will I need?
The amount of funds you need will depend on a number of factors such as how long you intend to stay in the Cook Islands, and the reason for your stay. A visitor to the Cook Islands for one week will obviously require less than a person who is studying for a year.
How do you calculate the sufficient funds I will need?

We consider how much is reasonable for paid accommodation during your stay, how much spending money you may require, whether you have savings in a bank account that can supplement your income, etc.

The amount you need may differ between Rarotonga and the Pa Enua and will depend on several factors that are specific to your situation.

What if I’m working – do my future wages count as sufficient funds?
No, the salary or wages you will earn from working in the Cook Islands do not count towards your sufficient funds. You may not rely on an ability or agreement to work more than 35 hours a week for the purpose of assessing if you have sufficient funds. That means that you must have savings, a sponsor, or funding over and above what you will earn while in the Cook Islands.
What is a sponsor?

A sponsor is a person who has guaranteed to support you financially and provide accommodation for you throughout your stay in the Cook Islands. Sponsors can be your employer, but they can also be someone you know (such as a relative), who lives in the Cook Islands and is willing to support you.

Sponsors must sign a declaration that they meet certain criteria to be your sponsor. This includes being of good character, not owing any money to Cook Islands Immigration, having resources to cover your living, accommodation and health-related expenses, and being lawfully in the Cook Islands for the duration of your stay.

Sponsors must not ask you to repay any of the costs they spend on you as their sponsor. This includes airfares and rent.

How can I show you that I have sufficient funds?

The following may be submitted as evidence of funds:

  • a bank statement and/or bank drafts from a reputable and known bank or financial service provider showing funds in an account (whether in the Cook Islands or overseas) that you can access from the Cook Islands
  • recognised credit or debit cards in your name
  • if you are applying for a specialist worker visa and permit, a letter of financial support from your home employer or home government.
Do you have any more detail on the amounts required?
Yes, the Principal Immigration Officer will publish a breakdown of the estimated costs of living for longer stays. This assumes the person will stay in a rental house and includes sundries. This will be released Friday 30th June 2023
What is the law on sufficient funds and sponsorship?

The Cook Islands Immigration Regulations cover sufficient funds in regulations 74-76.

The regulations discuss sponsorship in Part 3 subpart 1 and the declaration is in Schedule 7. The Cook Islands Immigration Act 2021 has sponsorship provisions in sections 79-81.

The Cook Islands Immigration Act 2021 allows people, businesses or agencies to sponsor other people to come and stay in the Cook Islands. These FAQs are for those who want to know more about becoming sponsors.

How do I know if I need a sponsor?
If you are unable to provide evidence of sufficient funds to support yourself and any family members while you stay in the Cook Islands, a sponsor may be required.
As a sponsor and employer can I impose a refundable Bond?
Immigration’s role is to enforce the Cook Islands Immigration Act and Regulations, in particular relating to the Sponsors obligations and offences. Should anything fall outside of this, it is recommended that you seek legal counsel or work with Labour department.
Who can be a sponsor
A natural person, a department or state owned enterprise, an Island Government, other Government Agency or any body that has a legal identity recognized under Cook Islands law and can be sued in its own right can be a sponsor.
What are the obligations of a Sponsor
Sponsors must not owe a debt to Immigration, solvent and generally be law-abiding. They must sign a declaration that they will meet the conditions of sponsorship, such as providing accommodation and support to the sponsored person. Please refer to Cook Islands Immigration Regulations 2023 Part 3, Subpart 1 – Sponsorship, Regulations 45-53 for full details.
What is a sponsor?
A sponsor is a natural person or entity who guarantees that the person they sponsor will comply with immigration requirements while in the Cook Islands and depart when their visa and permit expire. The sponsor also provides accommodation while the person is in the Cook Islands.
Who can be a sponsor?
A sponsor can be a registered business, government agency or department, registered NGO or church, a natural person, or other entity capable of entering into agreements as a body corporate. A person’s employer and their sponsor do not necessarily have to be the same person.
What are the general criteria for sponsorship?

All sponsors (natural persons or businesses) must sign a declaration form set out in Schedule 7 of the Immigration Regulations. In addition, they must:

  • not owe any debt to the Department of Immigration (including outstanding fines or fees)
  • have sufficient funds to meet their obligations under the sponsorship arrangement
  • not be insolvent or have been declared bankrupt
  • be able to maintain their sponsorship of a person for the duration of any visa or permit or visa or permit waiver granted to that person
  • not enter into an agreement with the person being sponsored or any other person for any financial or other gain or reward in return for agreeing to act as a sponsor, or any reimbursement of monies paid as a result of the sponsorship
  • not have made a false declaration in relation to an immigration or employment matter or process
  • pay any amounts incurred as a debt to the Crown as a consequence of the sponsorship
  • provide accommodation that satisfies the building health standards under section 13 of the Public Health Act 2004 and:
    • includes a watertight, enclosed building with operational doors and windows
    • is maintained to protect the occupants from any health and safety risks present at the accommodation.
What happens if the sponsor breaches their obligations?

If sponsorship conditions are breached, the sponsored person’s permit may be cancelled, and the sponsored person may be refused future sponsorship and permits.

If a sponsor fails to comply and the Crown suffers loss as a consequence, the amount of that loss is a debt due to the Crown and may be recovered accordingly.

If a sponsor fails to comply with their obligations under a sponsorship, the sponsor is not entitled to sponsor again unless the Principal Immigration Officer allows it.

I am a natural person, what do I need to do?

A natural person who applies to be a sponsor must meet the requirements above and in addition, must satisfy the Principal Immigration Officer that they:

  • have not acted in breach of any previous sponsorship obligation
  • have continuing rights, or hold a valid residence or work permit that remains in force through the entire period of the sponsorship
  • are not themselves being sponsored under the Cook Islands Immigration Act at the same time as they apply to be a sponsor
  • are not serving a sentence of imprisonment
  • are not unlawfully in the Cook Islands or liable for deportation.

A natural person who applies to sponsor their spouse or a child must not have any convictions for a sexual offence or domestic violence, or related offences, or have sponsored another spouse within the previous 5 years.

I am a business or agency, what do I need to do?

A government department, state-owned enterprise, island government, or other government agency that applies to act as a sponsor must meet the requirements above and in addition, must satisfy the Principal Immigration Officer that they:

  • have the agreement of the head or chief executive of that department, state-owned enterprise, island government, or agency (however that position is described) to the making of that application
  • recognised under Cook Islands law as a separate legal entity
  • registered with the Ministry of Justice
  • if a foreign enterprise, registered with the BTIB
  • previously have complied with all Cook Islands laws
  • not be under investigation by, or of concern to the Department, Police, Ministry of Internal Affairs, Ministry of Justice, BTIB.
  • be able to demonstrate that they have sound resources, policies and practices and enter into lawful written employment agreements with employees, who do not have continuing rights, and they must not have been flagged as problematic by the labour division of Internal Affairs.
I can no longer be a sponsor, what happens to my sponsored person?
A person can transfer their sponsor if their original sponsor becomes unavailable, or unsuitable, while the person still holds a valid permit. The new sponsor must meet the sponsorship criteria and pay a sponsorship transfer fee.
I paid a lot of money to help my sponsor, can I recover it from them?

No. Sponsors must not enter into an agreement with the sponsored person or another person for:

  • any financial or other gain or reward in return for agreeing to act as a sponsor, or
  • any reimbursement of monies paid as a result of the sponsorship.

Examples of this include:

  • where the sponsor who is also an employer pays for an airfare for an employee/sponsored person, then makes an agreement with that person to recover that airfare as part of their wages
  • where the sponsor makes the person pay them a percentage of their weekly wage as payment for them agreeing to be a sponsor.
I am a sponsored person, can I sponsor my family member?

No. Sponsored persons cannot sponsor people in turn. A sponsored person who wishes to bring their family to the Cook Islands (and is able to under their visa/permit) would need to ask their sponsor or a different person to sponsor the family.

What does the law say?
The legislation includes sponsorship criteria at sections 79-81 of the Cook Islands Immigration Act 2021. Also see regulations Part 3, Subpart 1 and Schedule 7 of the Cook Islands Immigration Regulations 2023.
How can I apply to be a sponsor?
You will be able to download the form here: Sponsorship Application.

Some visa or permit applicants require an onward travel plan as part of their application.

Which visa or permit types need an onward travel plan?

If you are applying for the following, you will need an onward travel plan:

  • New Zealand Visitor visa or permit
  • International Visitor visa or permit
  • Long Term Visitor visa or permit
  • Government Worker visa or permit
  • Specialist Worker visa or permit
  • International Worker visa or permit
  • International Child visa or permit
  • International Adult Student visa or permit
  • International Intern visa or permit
  • Special Entrant visa or permit
What is an onward travel plan?

An onward travel plan could be:

  • travel tickets (confirmed or open dated) for travel from the Cook Islands to another country you have the right to enter
  • written confirmation from a reputable and known carrier or travel agent that onwards travel has been booked and paid for
  • a letter from your employer guaranteeing that onwards travel will be arranged for you.
I have a three-year visa and permit, do I have to have tickets booked already?
No, you don’t need actual tickets yet, but you should have some kind of guarantee either from your employer, or travel agent or carrier, that your travel has been or will be arranged.
What do you mean by a ‘right to enter’ another country?
This means that you are a citizen or resident of that next country, or that you have a visa or permit or legal authority to enter it. If you need a visa or permit to enter your next destination, this must be arranged before you arrive in the Cook Islands.
What happens if I don’t have an onward travel plan?
If you cannot show a travel plan, you will be required to pay a bond in the amount set by the Principal Immigration Officer. The amount of the bond must not exceed $10,000. If you do not comply with your immigration obligations, your bond may be forfeited.
What does the law say?
The law relating to onward travel plans is in Part 4, subpart 7 of the Cook Islands Immigration Regulations 2023.

The Cook Islands Immigration Act 2021 allows people, businesses or agencies to sponsor other people to come and stay in the Cook Islands. These FAQs are for those who want to know more about being sponsored.

What is a sponsor?
A sponsor is a natural person or entity who guarantees that the person they sponsor will comply with immigration requirements while in the Cook Islands and depart when their visa and permit expire. The sponsor also provides accommodation while the person is in the Cook Islands.
Who can be a sponsor?
A sponsor can be a registered business, government agency or department, registered NGO or church, a natural person, or other entity capable of entering into agreements as a body corporate. A person’s employer and their sponsor do not necessarily have to be the same person.
What are the general criteria for sponsorship?

All sponsors (natural persons or businesses) must sign a declaration form set out in Schedule 7 of the Immigration Regulations. In addition, they must:

  • not owe any debt to the Department of Immigration (including outstanding fines or fees)
  • have sufficient funds to meet their obligations under the sponsorship arrangement
  • not be insolvent or have been declared bankrupt
  • be able to maintain their sponsorship of a person for the duration of any visa or permit or visa or permit waiver granted to that person
  • not enter into an agreement with the person being sponsored or any other person for any financial or other gain or reward in return for agreeing to act as a sponsor, or any reimbursement of monies paid as a result of the sponsorship
  • not have made a false declaration in relation to an immigration or employment matter or process
  • pay any amounts incurred as a debt to the Crown as a consequence of the sponsorship
  • provide accommodation that satisfies the building health standards under section 13 of the Public Health Act 2004 and:
    • includes a watertight, enclosed building with operational doors and windows
    • is maintained to protect the occupants from any health and safety risks present at the accommodation.
What happens if I breach my immigration conditions?

Your sponsor must guarantee to ensure you meet immigration conditions. If these conditions of sponsorship are breached, your permit may be cancelled, and you may be refused future sponsorship and permits. You will probably be removed from the Cook Islands back to your home country.

If a sponsor fails to comply and the Crown suffers loss as a consequence, the amount of that loss is a debt due to the Crown and may be recovered accordingly. If a sponsor fails to comply with their obligations under a sponsorship, the sponsor is not entitled to sponsor again unless the Principal Immigration Officer allows it.

My sponsor can no longer sponsor me, but I still have time left on my permit and want to stay. What happens to my sponsorship?
You can transfer your sponsor if your original sponsor becomes unavailable, or unsuitable, while you still hold a valid permit. The new sponsor must meet the sponsorship criteria and pay a sponsorship transfer fee. If you have sufficient funds and accommodation, you may be able to show the Principal Immigration Officer that you no longer need sponsorship.
My sponsor is trying to recover the cost of my flight and my rent as part of my wages. Can they do that?

No. Sponsors must not enter into an agreement with the sponsored person or another person for:

  • any financial or other gain or reward in return for agreeing to act as a sponsor, or
  • any reimbursement of monies paid as a result of the sponsorship.

Examples of this include:

  • where the sponsor who is also an employer pays for an airfare for an employee/sponsored person, then makes an agreement with that person to recover that airfare as part of their wages
  • where the sponsor makes the person pay them a percentage of their weekly wage as payment for them agreeing to be a sponsor.
I am a sponsored person, can I sponsor my family member?

No. Sponsored persons cannot sponsor people in turn. A sponsored person who wishes to bring their family to the Cook Islands (and is able to under their visa/permit) would need to ask their sponsor or a different person to sponsor the family.

What does the law say?
The legislation includes sponsorship criteria at sections 79-81 of the Cook Islands Immigration Act 2021. Also see regulations Part 3, Subpart 1 and Schedule 7 of the Cook Islands Immigration Regulations 2023.
Can I do some voluntary work while visiting the Cook Islands?

Yes, you can volunteer while visiting the Cook Islands, provided you are not receiving any stipend, gain, or reward for your services.

If you receive any form of benefit from volunteering, you must apply for and be approved for a visa and permit. In this case, you can submit an application as a Government Worker, and upon approval, this visa and permit will allow you to receive some form of remuneration for your services, such as accommodation or a stipend.

What do I need on arrival into the Cook Islands?

The standard entry requirements for all visitors to the Cook Islands include the following: 

  1. Valid passport with 6 months validity beyond your departure date from the Cook Islands.
  2. Proof of onward travel or return itinerary.
  3. Proof of accommodation, including the property's name or location, the name of the local contact person, and their phone number.
  4. Sufficient funds for the duration of the stay.
  5. Be of good character.
  6. Have an acceptable standard of health. 

Hard or digital copies of your documents (excluding your passport, which must be original) will be accepted.

Who is a bona-fide visitor
A person without continuing rights, who intends to holiday, sightsee, visiting family or others, volunteer for no gain or reward, play sport for no gain or reward, explore business or employment options while onshore
As a visitor can I work while visiting the Cook Islands
No. You can volunteer for no reward or gain
If I hold NZ Permanent Residence but not a NZ Passport can I apply for a visitors permit under the same conditions as those holding NZ Passport
Only those holding NZ passports qualify to apply for NZ Visitor visa and permit.
There are two types of visitors
A NZ passport holder receives a 90-day stay on arrival.
All other passport holders receive 31 days on arrival.
When a visitor request an extension what do they need to provide
Valid Passport, Onward Travel, Accommodation provider, Sufficient Funds, Bona-fide Visitor, Health and Character declaration.
What happens if a person without continuing rights or a visitor requesting a visitor extension cannot provide necessary documents
This will be an incomplete application and will not be considered and they are required to depart the Cook Islands.
As a NZ passport holder how long can I stay in the Cook Islands in total, at any one time
Upon application you can visit for up to 12 months in total.
If do not hold a NZ Passport how long can I stay in the Cook Islands in total, at any one time
Upon application you can visit for up to 8 months in total.
Police Certificates

Depending on the visa you are applying for or how long you plan to stay in the Cook Islands, you may need to provide a police certificate as evidence of your good character.

A police certificate is a document that is issued by the police or a government agency that:

  • provides information about any criminal record you may have
  • are based on official records and checks
  • may be called a criminal check or police clearance

If you are required to provide a police certificate, it must be;

  • issued by a national or federal police department
  • no older than 6 months old, when you submit your visa application
  • must be in English, or accompanied by an official English translation.

For more information on how to obtain a police clearance from a specific country, Immigration New Zealand have a user friendly search filter.  

To find out more information, click here How to get a police certificate

How long must my passport be valid before departing to the Cook Islands
All passports must be valid for 6 months beyond your departure date from the Cook Islands
How long can I stay as a visitor in the Cook Islands
All NZ passport holders are issued 90 days on arrival and all other international passport holders are issued 31 days on arrival
Do I need Travel Insurance
It is recommended by not compulsory
What do I need provide on arrival into the Cook Islands
Valid Passport, Proof of Accommodation for the duration of your stay, onwards travel plan, sufficient funds for the duration of your stay, completed arrival card
Am I able to travel to the Cook Islands if I have a criminal conviction

You will need to provide the following information to the Cook Islands Immigration for review.

  • Colour copy of the passport biodata
  • Travel itinerary or tentative travel dates
  • Confirmation of accommodation
  • List of travel companions
  • Purpose of travel
  • Criminal conviction report issued within the most recent 6 months


To apply for an exemption click here: Exemptions for Travel and Entry.

If upon review the conviction history is outside the criteria, Immigration may allow you to travel to the Cook Islands and declare convictions upon arrival.

Important to note that Immigration Cook Islands will review cases with external agencies and failure to declare could impact travel in the future.

For more information, please contact [email protected] 

Where can I find out more details on Visitor visa and permits